Terms & Conditions

Acceptance of the Terms

By accessing and using The Clubhouse Casino ("the Platform"), you agree to be bound by these Terms & Conditions (these "Terms"). Please read them carefully before continuing to use our services.

Eligibility Requirements

To use the Platform, you must:

• Be at least 18 years old (or the minimum age required in your jurisdiction)
• Not be a resident of any country or region prohibited from participating in online gambling activities
• Comply with all applicable laws and regulations

Minimum Age Requirements

We take the responsible gaming practices seriously. Our Platform is designed for players aged 18+. If you are under this age, please do not register or participate on our site.

Geographic Restrictions

The Platform is intended only for individuals who reside in countries where online gambling is permitted by law. We may restrict access to certain jurisdictions and reserve the right to determine which regions we accept based on applicable laws and regulations.

Account Registration Rules

To create an account, you must:

• Provide accurate personal details
• Verify your identity through our Know Your Customer (KYC) procedures
• Agree to these Terms

One-ACCOUNT-PER-USER Policies

We operate a strict one-account-per-user policy. If we discover multiple accounts registered under the same name or IP address, we may terminate all affected accounts and withhold any winnings.

Identity Verification & KYC

You must verify your identity through our KYC procedures before withdrawing funds or participating in certain promotions. We reserve the right to request additional documentation at any time.

Account Accuracy Obligations

It is your responsibility to maintain accurate personal details, including contact information and bank account data. Failure to do so may result in delayed or withheld payments.

Account Security Responsibilities

You are solely responsible for securing your login credentials (username and password) and keeping them confidential. If you suspect unauthorized access to your account, please notify us immediately.

Login Credentials & Password Protection

To protect your account, keep your username and password secure:

• Do not share or distribute these details
• Change passwords regularly to maintain security
• Avoid storing login information in a shared environment

Restricted Behaviour & Prohibited Activities

We strictly prohibit any behaviour that could undermine the integrity of our games, including but not limited to:

• Cheating or attempting to cheat through technical means or otherwise
• Manipulating game outcomes for financial gain
• Impersonating others or creating fake accounts
• Engaging in promotional abuse

Bonus & Promotion Rules

All bonuses and promotions are subject to the following conditions:

• Wagering requirements must be met within specified periods
• Maximum bet limits apply during bonus periods
• Any promotional terms take precedence over these Terms
• We reserve the right to modify or void any promotion at our discretion

Wagering & Gameplay Conditions

All games on the Platform are subject to standard rules, including but not limited to:

• Betting limits per player
• Maximum winnings per game
• Cash-out procedures and fees (where applicable)

Bonus Abuse Prevention

We reserve the right to investigate any suspected bonus abuse and take necessary action:

• Voiding or reversing bonuses
• Canceling accounts
• Prohibiting further participation in promotions

Deposits & Withdrawals

Please see our separate Deposit & Withdrawal Policy for more information.

Verification Before Withdrawals

To prevent unauthorized withdrawals, we require verification of your identity before processing any payment request. If you do not comply with KYC procedures, we may withhold or reverse payments.

Processing & Review Procedures

We strive to process requests promptly and fairly, but please note:

• All transactions are subject to review by our compliance team
• Withdrawals may be delayed pending verification of your account details

Responsible Gaming Expectations

To ensure a safe gaming environment:

• We maintain self-exclusion procedures for concerned individuals
• You can voluntarily close or suspend your account at any time through the My Account section
• We encourage responsible play practices and support links to external organizations (such as Gamblers Anonymous) are available in our Responsible Gambling section.

Self-Exclusion & Account Restrictions

Please see our separate Self-Exclusion Policy for more information. If you choose to exclude yourself from participating on our site, we may still allow access but subject to certain restrictions and limitations.

Game Fairness & RNG Systems

We utilize supplier-provided Random Number Generator (RNG) systems to ensure all games are played fairly and randomly. However:

• Notwithstanding the use of these systems, each game has its own specific rules
• All game outcomes depend on chance, so we cannot guarantee any result

Technical Interruptions or Voided Gameplay

In case of a platform failure or interruption that renders gameplay impossible:

• We will make reasonable efforts to maintain continuous availability and minimize downtime
• If your play is affected during an ongoing gaming session due to technical issues beyond our control (or where applicable), we may cancel the game(s) or issue credit, as deemed fair

Suspension or Closure of Accounts

We reserve the right:

• Temporarily suspend accounts while investigating any concerns about gameplay integrity or potential rule breaches
• Permanently close an account and forfeit any winnings if our investigations confirm suspicious activity or dishonest practice

Intellectual Property & Platform Ownership

All content on the Platform, including game software, intellectual property rights, copyrights and trademarks (collectively 'Platform Material') are owned by their respective copyright holders. The Clubhouse Casino has license agreements with certain third parties.

Limitation of Liability

In no event shall we be liable to you for any indirect loss arising from your access or use of our services:

Modification of Terms

We may modify these Terms at any time without prior notice. If a modification significantly affects your usage, we will notify you promptly.

Contact & Support Guidance

Please direct all queries about the Platform to:

Email

Phone

Online chat support (24/7)

This Contact Information is accurate at time of publishing and is subject to change.

Applicable Licensing or Regulatory Oversight where Relevant

Where applicable, our operations are regulated by local laws, licensing bodies (for example, Costa Rican Tobique Gaming Commission), or regulatory agencies.